Shipping & Returns

Turnaround

Orders are shipped out from Los Angeles no later then 5 business days from date of purchase unless specified in the specific the product description. 

 

Carriers

We use the USPS to deliver our orders:

 

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

 

Shipping Rates

All shipping is FREE

 

Back Orders

If an item goes on back order we will notify you and ship the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. 

 

How To Return/Exchange An Item

To be eligible for a refund or exchange you must return the item(s) within the 4 day grace period after receiving your package. All item(s) must be in the original unused condition to be accepted. Please note we do not refund shipping expenses. All sale items are FINAL.

1.) Please email desipah@gmail.com with your receipt attached and the reason you are requesting a refund or exchange.

2.) Once we receive your email request we will send you the return address.  

3.) Then mail your returned item to address given in email. 

4.) Include in your package a signed letter stating the reason for your return and the original receipt.

5.) After mailed please email your tracking # to desipah@gmail.com